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| “No More Headaches” Some homebuilders insist on making the experience a real headache for their clients. We hear descriptions like “fear”, “distrust”, “nightmare” and “hard feelings” when describing the experience. Palace Homes clients, on the other hand, are almost unanimously delighted with their experiences. We don’t make promises we can’t keep and always keep customers informed and involved. The result is an experience one client called “exciting” and “stress free”. It’s also a big reason why 95% of our clients are referrals or repeat business. Now honestly, we can’t promise zero stress. But we do always strive to exceed our customers’ expectations, in every phase of the building process. One of the ways we are doing that is by giving customers read-only access to our construction management software, on our client page. Here is an example of the level of detail of the software. Every milestone of the clients’ project is spelled out with a projected completion date. Our clients have given us lots of positive feedback on this new benefit.
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